HR Innovation Practice

Work Team


The HR Innovation Practices Observatory was established in 2010 to address the extensive process of transformation to the skills needed in the HR department and its actual role, as an effect of the diffusion of new ICT technologies and organisational models. The Observatory intends to work alongside HR executives to bring advancements to the process of managing and developing human resources, which is a consequence of this diffusion. The Observatory intends to act as a point of reference in developing a culture of innovation within the HR field, encouraging communication - and creating a community - between players of both demand and offer for technologies used in the development and management of human resources.


The Observatory’s work consists of:


  • field research involving HR managers and HR-related managers (personnel administration, selection, training...);
  • a survey conducted on a statistically relevant sample of professional workers (white-collars, supervisors, managers);
  • four workshops by invitation for HR executives from leading Italian organisations and designated people from the Observatory’s supporters, where the purpose is to share and validate some research findings and success cases obtained through innovative interactive methods;
  • two meetings with the Advisory Board, a small-scale community of HR Directors, to co-design and validate Research points;
  • develop case studies of companies and public sector authorities that have implemented HR digital innovation projects;
  • an invitation-only conference to present research activity results with active comparison sessions between Observatory research supporters and confer the HR Innovation Awards.


The Observatory will develop the following contents:

  • a printed report containing main Observatory research results that will be distributed at the conference;
  • a set of digital reports on the topics investigated in depth throughout the year of research.


HR Innovation awards

With the intention of rewarding and spreading best practice in innovation, the HR Innovation Practices Observatory promotes an initiative started in 2011 to share and introduce stand-out projects that make use of digital technology to drive innovation and improvement to the main processes in the area of HR management and development.

The winning companies will receive a prize awarded at the convention on the day when research findings are presented. Our purpose is to create a virtuous mechanism for sharing and rewarding best practice and excellence within HR departments, as these often do not recognise the benefits of applying modern technology as a lever to improve and bring innovation to HR management and development operations.

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The Observatory aims for the following Research activities in 2020:


  • Identify the goals and challenges for HR management during 2020
  • Monitor how widespread the People Strategy is, which through HR initiatives enables organizations to achieve in the medium-long term period the competencies required for the business as a result of the changes brought about by the Digital Transformation
  • Analyse the implications for the HR department of the evolution of organization models and work modes
  • Analyse possible application of some technology trends (social media, analytics, mobile technology, artificial intelligence, and blockchain) supporting human resources management processes and the impact on the role and competencies of the HR department
  • Monitor the evolution of HR Tech startups to predict innovation trends within human resources
  • Monitor the impact of digital transformation and as regards competences and professionalism required by organizations, to understand what the future of work will be like
  • Identify the role of the HR Department in Change Management initiatives within organizations

The Observatory's Research is based on an empirical analysis that involves, via surveys or case studies, over 100 stakeholders each year, including HR Directors, Training Managers, Internal Communication Managers, Personnel Administration Managers, Recruitment Managers.


Sponsorship opportunities

Every year more than 300 companies join the Digital Innovation Observatories activities, getting in touch with the corporate, institutional and academic decision makers

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Partners and Sponsors

For further information, collaboration and support requests for the other researches of the HR Innovation Practices Observatory, please contact Martina Mauri (email: martina.mauri@polimi.it).