Digital Innovation in Retail

The events planned by the Observatory for the 2022 edition are:

• A Research setup meeting with Partners and Sponsors;
• Two meetings with the Observatory Advisory Board to organize and setup the Research and to compare thoughts on specific topics. The Advisory Board consists of the following Retail sector professionals:
  • Andrea Arcangeli, Digital Director, Gruppo Teddy
  • Paolo Ciceri, CIO, Rinascente
  • Marcello Colombo, Senior Manager in Digital Solutions for Retail, Client, and Omnichannel experience, Valentino
  • Laura Corallo, Head of Digital and Media, Eataly
  • Erika Finkelberg, Global Head of Digital & eCommerce, Harmont & Blaine
  • Paola Francesca, Innovation Manager Digital Transformation, Unicoop Firenze
  • Alessandra Grendele, CIO, Carrefour Italia
  • Francesco, Liut, CMO, Luxottica Group
  • Lorenzo Manzoni, Chief Franchising Officer, Boggi Milano
  • Fabio Meregalli, eCommerce Manager, Decathlon Italia
  • Diego Morgandi, E-Commerce Director, Kiko
  • Marco Moschini, CIO, Benetton Group
  • Emna Neifar, Chief Commercial Officer, Cortilia
  • Marco Pieri, Head of Digital & eCommerce, Selex Gruppo Commerciale
  • Francesca Porta, Head of ICT, Autogrill Europe
  • Marco Proserpio, Head of Organization & Business Process Transformation, Esselunga
  • Leonardo Raineri, Innovation Manager, Miroglio Group
  • Francesco Riganti, Director, Marketing and Communication, Mondadori Retail
  • Anna Savarese, Head of Retail Sales, Everli
  • Fides Tosoni, Country Business Development Manager, Ikea
• Three follow-up workshops with the retailer community, the Advisory Board, and Partners and Sponsors to discuss and share Research results, and to create interaction and share opportunities between demand and offer. The workshops will focus on the following topics:
  • Evolution of the physical store
  • Innovation of meaning in Retail and omni-experience sectors;
  • Challenges and opportunities of leading edge technology in Retail.
• A public Conference to present Research activity results with round tables and talks from the leading roles of Retail.

Field Research will involve the market’s major players: top retailers (top 300 retailers by revenue operating in Italy), medium-small retailers (sample of retail SMEs operating in Italy), and solution offering players (ICT providers, logistics operators, bank institutes, consulting companies, …). The methodologies used in Research that will involve a variety of people are surveys, censuses, direct interviews, workshops. Lastly, secondary source analyses and news collection and categorization.

The Observatory will produce the following content:

• A Report with main 2022 Research results, produced on occasion of the conference;
• Some online follow-up Reports, Videos, Graphs, and Infographics on the topics covered in the 2022 Research;
• A weekly press review for Partners and Sponsors, the Advisory Board, and the retailer community, that collects the most significant news at national and international level on the Retail sector;

An editorial plan on LinkedIn to actively involve Observatory Partners and Sponsors.