The report outlines the changes that occurred in payment and purchasing behaviour during the different phases of 2020: from the period before the outbreak of the pandemic, through the lockdown, the summer reopening, to the closing months of the year marked by new restrictions but also by the Piano Italia Cashless.
• What is the current value of the digital payments market in Italy? What are the growth forecasts and the current trends? • What impact has the COVID-19 pandemic had on the number and value of transactions made with payment cards? • What are the strengths and weaknesses of the Piano Italia Cashless? • Do Italians use Mobile Payment?
Payments in 2020
Pre-lockdown: growth still modest
Lockdown: more and more online payments
Reopening after the first lockdown: “Contactless” the payment meth-od of choice
Closing months of 2020: the effects of the Piano Italia Cashless