Innovative Payments

The Innovative Payments Observatory – an evolution of the historic Mobile Payment & Commerce Observatory – studies innovative payment systems for consumers, and related services. The payments scenario is undergoing significant transformation: the smartphone is confirmed as the main digital payments growth engine, while new technologies are emerging and enabling new opportunities. Furthermore, digital payments have proven to be a strong ally in the battle against the covid-19 pandemic, enabling to cut contacts for in-store payments on one hand, and on the other facilitating online purchases.

Therefore, the Observatory aims to analyse all payment modes and related benefits, even beyond Mobile technology: from biometric payments, to payments made with wearables, to those made through connected devices and voice assistants.

In the 2022 edition, as a continuation of the research conducted over previous series, the Innovative Payments Observatory will focus on 15 thematic areas.

Market and Context Analysis to understand the development of innovative payments in Italy and Worldwide and context elements that influence it.

Quantify transacted value: the quantification of transacted digital payments in Italy in 2021 and estimate of value in 2024, focussing on Mobile Payment & Commerce of goods and services, and Innovative Payments
Startups and innovative trends: monitor major funded startups at international level and identify most relevant trends
Legislation, Technology, Security, and Privacy: monitor evolution and news of the Security and Technology regulatory legislation that could impact Innovative Payments (Mobile Payments and others).
Application Scenario in Italy and worldwide: monitor main new introductions in the payment sector at national and international level through a weekly Press review sent to all Observatory Partners and Sponsors; monitor Mobile Payment services as well as other Innovative Payment services active in Italy in 2021; analysis and monitoring of deferred payment solutions or «Buy Now, Pay Later» in Italy and the world.

Analysis of Innovation Drivers to understand new technology trends and more.

Mobile Wallet: analyse and compare Mobile Wallets available in Italy and internationally, focussing on features
Open API: monitor new PSD2 enabled players, active services, and the actual use of Open API in Italy
Instant Payment and new payment modes: monitor new payment modes (R2P, SCT Inst, ...) and Instant Payment solutions active in Italy and abroad
Device-free Payments: monitor new and most innovative checkout system related technologies at international level
POS & Cash Register: analyse and study value add services and opportunities enabled by Smart POS, Soft POS, and advanced checkout systems
Digital Identity and payments: monitor Digital Identity solutions at international and Italian level with the aim of understanding the opportunities for players also in the innovative payment scenario
Wearable & IoT Payments: monitor services integrated also with Wearables and IoT Payment evolutions (cars, appliances, …)
Blockchain and Cryptocurrencies: monitor Cryptocurrency evolutions, in particular for Central Bank Digital Currencies, and analysis of application areas of Blockchain technology related to innovative payments.

Analysis of the Demand to understand the needs and points of view of the «recipients» who can establish the spread of Innovative Payment.

Focus on Consumers: investigation from a user or potential user perspective of Innovative Payments or Mobile Wallet solutions; monitor the impact of governmental initiatives in favour of cashless payments, in particular of “Government Cashback”.
Focus on Merchants and the Public Sector: understanding the point of view of merchants regarding innovative payment solutions through an active debate and comparison with potentially interested merchants, and surveys; understanding the opportunities available to Public Sector bodies related to the implementation of innovative payment solutions; analysis of costs for merchants of accepting traditional and digital payments.

The Observatory’s work consists of:

field research involving the main players in the market: telcos, banks, financial institutions, payment processors, payment circuits, storekeepers, consumers, etc.;
numerous meetings and occasions for debate:

2 meetings in which research is planned and updated;
3 specialist training meetings for our partners, sponsors and external (paying) stakeholders on topics requiring further training over and above information circulated among the main players. (some of the topics treated will be: innovative trends, Open APIs, and legislative evolutions);
2 workshops for interaction and discussion between partners, sponsors and other external stakeholders (e.g.: evolution of checkout stations and new checkout modes, comparison with retailers, consumer user experience, etc.)

A public webinar to present intermediate research results for the first semester of 2022;
a public conference</strong to present the main findings of our research, with round table sessions, and talks given by major players from the business world;
A Report with main 2022-2023 Research results to be handed out at the Conference;
Some in-depth online reports on topics covered in the 2022 Research;
a weekly press review for partners and sponsors collecting the most important facts of the Italian and international markets.

Alessandro Perego

Chief Science Officer

Ivano Asaro

Research Director

Valeria Portale

Research Director

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22 Jul 2022

Reports

Innovative Payments: the new normal Innovative Payments: the new normal

Innovative Payments 110.00 €

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13 Jul 2021

Videos

Innovative Payments and innovation drivers Innovative Payments and innovation drivers

Innovative Payments 90.00 €

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Over 500 companies each year choose to support research and participate in the activities of the Digital Innovation Observatories, entering into direct contact with the decision makers of the corporate, institutional and academic world. Become our partner!

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For further information, collaboration and support requests for the other researches of the Mobile Payment & Commerce Observatory, please contact Valeria Portale (valeria.portale@polimi.it) or Ivano Asaro (ivano.asaro@polimi.it)