Intelligent Business Process Automation: 2023-2024 Research

The Intelligent Business Process Automation Observatory stems for the experience of the Artificial Intelligence Observatory. It aims to highlight the strategic value that artificial intelligence technologies provide to business process automation, emphasizing the potential benefits regarding competitiveness, profitability, promptness, and increased effectiveness in decision-making contexts. In particular the project aims to establish a permanent point of reference for decision makers to leverage the innovation potential where Robotic Process Automation and Artificial Intelligence solutions converge.

Intelligent Business Process Automation Observatory Research

As part of the 2023-2024 Research, the Observatory aims to aims to photograph and understand the status quo of Intelligent Business Process Automation in Italy. In particular, it aims to:

develop and validate a framework detailing the contours of Intelligent Business Process Automation and related concepts such as Robotic Process Automation (RPA), Process Mining, Business Process Management, and Digital Process Automation;
survey and conduct a critical and noncompetitive analysis of the technology solution offering, identifying the technological evolution trends in place;
appraise the Intelligent Business Process Automation market in Italy;
evaluate the spread of activities of large Italian business organizations in this field and identify the resulting benefits;

Research activity

Activities planned by the Observatory for the 2023-2024 edition of Research on Intelligent Business Process Automation include:

a survey addressed to large Italian companies targeted to IT managers and IT automation managers to monitor the spread of such technologies at national level;
an analysis of solutions provided in this sector and the integration with other Digital Technologies;
detailed demand and supply company case studies to identify methodologies and best practices for the adoption of intelligent digital automation solutions and establish dedicated competence centers within companies.

Events

Events organized for the 2023-2024 edition of the Observatory are:

kickoff: online event open to the general public aimed at presenting activities and research lines with potentially interested companies;
research set-up meeting: online event, reserved for activity supporters, aimed at promoting community awareness and directly discuss research activities;
due workshops: in person events, reserved for activity supporters. The workshops are events dedicated to scrutinizing some of the identified research topics, with the active involvement of supporters of the venture and the possibility of external testimonies;
closing event: online event, open to the general public. The event aims to present main research results and discuss them with representatives of organizations, international practitioners, and supporters of the operation.

Content

The observatory will generate the following content:

a digital report including the main results from the observatory’s Research activities, released at the closing conference event;
a survey of the solution offering based on the analysis of the leading market players (content reserved for supporters);
in depth case studies on company level Intelligent Process Automation adoption themes, regarding specific applications as well as organizational transformations (content reserved for supporters).

For further information on activities, please click the right button to download the free summary brochure.

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Supporters

Over 500 companies each year choose to support research and participate in the activities of the Digital Innovation Observatories, entering into direct contact with the decision makers of the corporate, institutional and academic world. Become our partner!

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For more information on how to collaborate with and support Intelligent Business Process Automation research please contact Irene Di Deo (email: irene.dideo@polimi.it)