Digital B2b

The Digital B2b Observatory (formerly Electronic Invoicing & B2b eCommerce), founded to highlight the value of Electronic Invoicing and Digitizing B2b processes, is focused on driving the Country system towards a more significant and aware digitalization in which electronic invoicing is just the starting point, and becoming a point of reference in Italy for business decision makers and the Public Sector.

As part of the 2022-2023 Research the Observatory aims to:

• quantify the exchange of electronic invoices in Italy by continuously monitoring legislation on E-Invoicing, digital storage, document dematerialization, and process digitalization;
• monitor B2b transacted value in Italy, the share managed through B2b eCommerce solutions and the trends of the past years;
• analyze the spread of mandatory B2g and B2b electronic invoicing at European level, understand the resulting impacts and benefits, the most widespread models, and the next steps of the various European Countries;
• monitor the evolution of NSO (Nodo Smistamento Ordini – Order Sorting Node) and of the Acquisti Pubblici in Rete (Public Procurement Network);
• analyze the EU and international scenario regarding document digitization and customs procedures;
• understand Transport Document digitization opportunities and how they can be used;
• monitor Italian and European legislation regarding digital computer document storage and training;
• monitor the spread of digitalized solutions (EDI, Marketplace, etc.) in Italy;
• look into the B2b payment process and the opportunities that are becoming available to businesses;
• examine the opportunities offered by different types of digital and electronic signature on process digitalization;
• survey Blockchain and Artificial Intelligence solutions applied to the supply chain;
• analyze Process Mining and Robotic Process Automation applications backing up internal and relationship B2b process, examining enabling elements and achievable benefits;
• analyze main Customer Experience drivers in B2b, the enabling technologies, and related impacts on business performance;
• analyze the data transiting within the company, categorizing it based on nature, source, and data exchange modes;
• map synthetic data types and the possible opportunities for companies enabled by their use;
• identify some uses (traditional and alternative) of the data aimed to increase knowledge of the business, identifying the information gap to enable more automatic and integrated management of B2b processes.