Publications

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    Infographics 01.20.2017

    Digital Retail in Italy: people, technologies, experiences

    FREE
    What is the level of digital maturity of Retail in Italy? Analysis of governance mechanisms and key figures of digital innovation among top Italian retailers. Evaluation of the digital innovation spread in back-end and front-end processes and of the level of omnichannel integration among top and medium-small Italian retailers. Study of customer experience innovation models and of the in-store customer journey.
    Observatory Digital Innovation in Retail
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    Slide Booklets 12.20.2016

    New Competences for Digital Innovation

    €110.00
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    Digital Transformation requires the development of new competences and professional skills in all company areas to best interpret all new opportunities and lead the change.
    Observatory HR Innovation Practice
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    Slide Booklets 12.06.2016

    The digital innovations supporting omni-channel at leading Italian retailers

    €110.00
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    To effectively manage customer relationships, it is important for retailers to develop an omni-channel strategy that includes combined and integrated use of physical, online and mobile channels.
    Observatory Digital Innovation in Retail
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    Report 12.02.2016

    Omnichannel Retail: an evolution path towards integrated use of physical and online channels

    €110.00
    +vat
    The report describes possible ways of getting to Omnichannel Retail by analysing 7 different innovation macro-areas and highlighting major change drivers and main barriers to the development of omnichannel projects.
    Observatory Digital Innovation in Retail
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    Infographics 11.29.2016

    HR Business Enabler: data, technologies and skills to leverage human resources

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    One of the main, high priority challenges that HR professionals must face in 2016 is managing company reorganizations, reported by over half of the interviewed sample (52%), followed by the need to increase worker motivation and satisfaction (39%), by searching for new roles and skills (34%), and employer branding and new talents attraction (34%). Also growing, compared to last year, is the need to organize Smart Working initiatives focused on revising work models: 1 HR management office out of 3 considers this theme highly relevant.
    Observatory HR Innovation Practice
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    Report 09.22.2016

    Supply chain finance: opportunities in the Italian market?

    FREE
    A big gap exists between the real world of business and financial word and this is an issue especially for small and medium-sized businesses (SMEBs), looking for new liquidity and credit access opportunities. But which are the main existing Supply Chain Finance solutions? What is the real value of the Supply Chain Finance market in Italy? Who are the main providers and how is the Italian situation compared to other countries?
    Observatory Supply Chain Finance
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    Infographics 03.10.2016

    Supply chain finance: what’s up in Italy?

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    Supply Chain Finance is a combination of solutions enabling companies to fund their Working Capital leveraging the position within the Supply Chain they operate in and relationships with other supply chain players.
    Observatory Supply Chain Finance
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    Report 01.11.2016

    Overview of Digital Innovation in Retail: in search of value

    €110.00
    +vat
    Retailers face a series of challenges. On the one side, Italian consumers are ever more digitally aware, on the other increasingly burdensome management of back-end processes, due in part to the greater range on offer and in part to the shorter average life-cycle of the products. In this complex and constantly evolving scenario, digital innovation can help retailers to respond more effectively to consumer requirements and design processes that are more efficient.
    Observatory Digital Innovation in Retail
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    Infographics 11.18.2015

    Digital Innovation in Retail: looking for value

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    Italian users are becoming increasingly inter-connected, digitally aware consumers. As of 2015, the number of Italian Internet users is approaching 38 million, of whom 17.7 million are online shoppers and 31 million smartphone users. In addition to managing these changes in consumer behaviour, retailers have also to face continuously more complex back-end processes and the range of available products has increased while the average product life cycle has shortened. In this complex and constantly evolving scenario, digital innovation can help retailers to respond more effectively to consumer requirements and design processes that are more efficient.
    Observatory Digital Innovation in Retail
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    Report 10.26.2015

    Talent Management Journey

    €110.00
    +vat
    The progress that HR Management must take towards a “disruptive” talent management model involves the planning of four levers in combination. These are: recruitment, performance management, training and career planning. The talent management journey is an assessment framework used by HR Management to evaluate the “as is” positioning with regards to these four levers and then to define the possible roadmap for advancement and innovation within the processes involving the development of human resources.
    Observatory HR Innovation Practice
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    Infographics 05.27.2015

    HR Digital Leadership: new skills and professionalism to ride the Digital Transformation

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    Organisations search for people with the digital capabilities needed to transform their businesses from a digital perspective. The professional figures most in demand are the eCRM & Profiling Manager, the Digital Marketing Manager and the Chief Innovation Office, while the Chief Digital Officer is the most difficult to find on the market. Soft skills are also re-examined in a digital key.
    Observatory HR Innovation Practice
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