Publications

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    Infographics 07.10.2019

    The store of the future. The place to be!

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    The success of eCommerce and the start of new interaction and purchasing modes change the reasons that drive consumers to visit a store. The sales point has lost its original purpose of enabling physical access to products and is now searching for new meaning and purposes, including relational.
    Observatory Digital Innovation in Retail
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    Infographics 06.21.2018

    Industry 4.0: Produce, Improve, Innovate

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    The Industry 4.0 topic is increasingly well known: this year’s research shows that only 2.5% of companies do not yet know what it is. The market in Italy continues to grow, due in part to the boost given the by National Plan. But how ready are companies to face Industry 4.0? What are the main differences between SMEs and large companies in their approach to Industry 4.0?
    Observatory Industry 4.0
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    Infographics 05.16.2018

    People 4.0: staying ahead to avoid falling behind

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    The world is changing. New technology trends such as Artificial Intelligence and Analytics have an increasing impact on the business world and on people’s daily life. Is the HR department ready to face these challenges? What is it doing to support the organization in facing the digital transformation? Is it rethinking its competences and people development and management processes to make them adequate to the changes introduced by digital technology?
    Observatory HR Innovation Practice
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    Infographics 01.15.2018

    Building an organisation for the future starting from people: the role of the HR Department in digital transformation

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    The HR Department has a leading part to play in supporting organisations in the changes needed for the process of digital transformation, and to do so, the skills and the processes typical of the department must be adapted.
    Observatory HR Innovation Practice
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    Infographics 11.16.2017

    Retail of the future: between tradition and innovation

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    For Italy’s top retailers, the biggest challenge for the store of the future will be to offer an efficient and enjoyable customer experience to consumers with a multitude of different needs and behaviours.
    Observatory Digital Innovation in Retail
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    Infographics 10.26.2017

    Industry 4.0: Italy's great chance

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    The last twelve months for the Italian Industry were of prime importance, in terms of the number and entity of the changes taking place. What do industrial companies in Italy currently know about Industry 4.0? How much is the Industry 4.0 market worth in Italy? What is the impact of the Italian National Plan for Industry 4.0? How are companies reacting to the fourth industrial revolution?
    Observatory Industry 4.0
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    Infographics 01.20.2017

    Digital Retail in Italy: people, technologies, experiences

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    What is the level of digital maturity of Retail in Italy? Analysis of governance mechanisms and key figures of digital innovation among top Italian retailers. Evaluation of the digital innovation spread in back-end and front-end processes and of the level of omnichannel integration among top and medium-small Italian retailers. Study of customer experience innovation models and of the in-store customer journey.
    Observatory Digital Innovation in Retail
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    Infographics 11.29.2016

    HR Business Enabler: data, technologies and skills to leverage human resources

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    One of the main, high priority challenges that HR professionals must face in 2016 is managing company reorganizations, reported by over half of the interviewed sample (52%), followed by the need to increase worker motivation and satisfaction (39%), by searching for new roles and skills (34%), and employer branding and new talents attraction (34%). Also growing, compared to last year, is the need to organize Smart Working initiatives focused on revising work models: 1 HR management office out of 3 considers this theme highly relevant.
    Observatory HR Innovation Practice
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    Infographics 06.21.2016

    Digitalizating the Industry: Work in Progress in Italy

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    the Smart Manufacturing market in 2015 is worth nearly 10% of overall industry investments and expected growth in 2016 is 20%. Over 600 applications censed in Italy equal to +30% from last year: primarily Industrial IoT and Industrial Analytics technologies.
    Observatory Industry 4.0
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    Infographics 11.18.2015

    Digital Innovation in Retail: looking for value

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    Italian users are becoming increasingly inter-connected, digitally aware consumers. As of 2015, the number of Italian Internet users is approaching 38 million, of whom 17.7 million are online shoppers and 31 million smartphone users. In addition to managing these changes in consumer behaviour, retailers have also to face continuously more complex back-end processes and the range of available products has increased while the average product life cycle has shortened. In this complex and constantly evolving scenario, digital innovation can help retailers to respond more effectively to consumer requirements and design processes that are more efficient.
    Observatory Digital Innovation in Retail
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    Infographics 07.07.2015

    Competitiveness of Manufacturing goes through the Digital technology

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    Smart Manufacturing will inevitably become the model of manufacturing for the future, a model that is as complex as it is fascinating. It is based upon the idea that, by using several innovative technologies - let’s call them smart manufacturing technologies - manufacturing companies will be able to get their resources (these being physical assets, people and information, both internal to the factory and distributed along the value chain) to inter-connect and cooperate to a much greater extent. This will drastically alter their efficiency and competitiveness.
    Observatory Industry 4.0
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    Infographics 05.27.2015

    HR Digital Leadership: new skills and professionalism to ride the Digital Transformation

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    Organisations search for people with the digital capabilities needed to transform their businesses from a digital perspective. The professional figures most in demand are the eCRM & Profiling Manager, the Digital Marketing Manager and the Chief Innovation Office, while the Chief Digital Officer is the most difficult to find on the market. Soft skills are also re-examined in a digital key.
    Observatory HR Innovation Practice
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