Publications

1-15 of 160 results
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    Report 09.14.2018

    Omnichannel Customer Experience: the difference between words and deeds

    €190.00
    +vat
    The goal of the Report is presenting the frame of reference at the base of an omnichannel strategy by clearly outlining the steps to be implemented to ensure a consistent and integrated experience for users on multiple points of contact. Also described in the report are the goals and possible benefits made available by adopting such an approach. Furthermore, the impacts on the organization will be illustrated and, therefore, what transformations must be initiated also in this regard. The state of the art of large and medium large Italian companies is summarized for each topic through the results of a survey conducted on over 120 companies.
    Observatory
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    Report 09.12.2018

    People 4.0: staying ahead to avoid falling behind

    €190.00
    +vat
    HR Management is increasingly aware of the ongoing digital transformation and yet there is a frequent lack of structured strategies to sustain this change, strategies formulated by building on the business plan, in order to develop skills, roles and leadership styles (People Strategy). The road still seems long, and challenging times await HR Management over the next few years: to help people adapt to a professional world which is changing as fast as digital technology itself.
    Observatory HR Innovation Practice
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    Report 08.29.2018

    No one is missing (almost): The Smart Home opens its doors

    €110.00
    +vat
    In 2017 the market for Internet of Things solutions for Smart Homes in Italy grew significantly (+35% compared to 2016, reaching 250 million euros), although there are still many obstacles to overcome: installation of products, integration of the offer with valued services and the presence of established brands are the three points on which we need to work over the coming months.
    Observatory Internet of Things
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    Report 08.27.2018

    Digital Export, to each their own channel!

    €190.00
    +vat
    The digital channel is becoming increasingly relevant to access international markets and represents an undoubtedly interesting opportunity at global level. How to seize it?
    Observatory Digital Export
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    Report 07.25.2018

    Artificial Intelligence: Perspectives from research to market

    €190.00
    +vat
    The term Artificial Intelligence was coined over 60 years ago, but the topic has never been so hot. Yet, the lines are still blurred between the applications available on the market, the areas that most research centres – both public and private – are concentrating on, and in some cases, science fiction.
    Observatory Artificial Intelligence
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    Report 07.19.2018

    Hi-tech Startups Observatory Annual Report - Italy 2017, Fifth Edition

    FREE
    The Report provides an overview of the main actors in the Italian hi-tech startup ecosystem; analyzes the investments in startups by both formal and informal investors; investigates the strategies of localization, internationalization and collaborations with incumbents of Italian hi-tech startups; and describes the most significant cases in terms of funding received, revenues and exits.
    Observatory Hi-Tech Start-up
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    Report 07.16.2018

    Supply Chain Finance: towards new perspectives

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    Despite the economic upturn, Italy still has the dubious honour of having the largest potential market for Supply Chain Finance in Europe. How is the market (potential and served) for SCF solutions evolving in Italy and in Europe? What business models do the new startups in the sector use? How can new players, such as logistics service providers, find business opportunities in SCF? What is the evolutionary outlook for SCF, considering the impact of digital innovation?
    Observatory Supply Chain Finance
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    Report 07.04.2018

    Tools and Safeguards for increasingly sustainable gaming: Data and analysis of the Online Gaming sector in Italy

    €190.00
    +vat
    The digitalization process, the upgrading of broadband connections and the growth in the number of smartphones have influenced consumer behaviour, shaping the development of the Online Gaming sector. The regulated market is growing, as it succeeds in taking more and more players away from illegal sites. It is also increasing awareness of social sustainability in the sector by enhancing tools to safeguard players.
    Observatory Online Gaming
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    Report 06.05.2018

    Startups in the Design Thinking Ecosystem

    €110.00
    +vat
    The ecosystem of startups active in the field of Design Thinking is still immature: • worldwide, only 150 startups supporting Design Thinking phases have been found; • overall, these startups have received 908 million dollars in funding (7 million on average); • almost all the startups support digitally-enabled service design; • the startups seem to rely on consolidated organizational structures (more than 10 employees) • Creative Confidence is the Design Thinking approach mostly supported by startups (66 out 0f 150)
    Observatory Design Thinking for Business
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    Report 05.25.2018

    4 kinds of Design Thinking

    €110.00
    +vat
    The detailed analysis of over 40 organizations providing advisory services based on the Design Thinking paradigm allow us to map 4 different and particular kinds of Design Thinking. More specifically, the case studies of 17 Design Studios, 6 Digital Agencies, 13 Strategic Consultants, and 11 Technology Developers demonstrate that the Design Thinking paradigm can assume different forms and interpretations according to the nature of the companies involved (service provider and client), the specific challenges, and the objectives of the innovation project: • Creative Problem Solving: Solving wicked problems adopting both analytical and intuitive thinking; • Sprint Execution: Delivering and testing viable products in order to learn from customers and improve the solution; • Creative Confidence: Engaging people to make them more confident with creative processes; • Innovation of Meaning: Envisioning new directions that aim at proposing meaningful experiences to people.
    Observatory Design Thinking for Business
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    Report 05.25.2018

    Design Thinking capabilities

    €110.00
    +vat
    The skills, competences and attitudes adopted by Service providers in offering Design Thinking services varied depending on the fact that they are adopting Creative Problem Solving, Sprint Execution, Creative Confidence or Innovation of Meanings. The survey conducted shows that 51% of the Service Providers adopt most of the time Design Thinking to manage innovation process and they suggest to reinforce different skills, competences and attitudes for each paradigm. In addition, the report shows the expected improvements in terms of skill, competences and attitudes that Innovators expect from the adoption of Design Thinking.
    Observatory Design Thinking for Business
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    Infographics 05.24.2018

    Fintech & Digital Finance: which model for Italy?

    FREE
    The digital revolution is assailing the Italian financial sector, which, although there has been an increase in the understanding of the impact of new technologies – seems still anchored in the traditional approach, based on a physical counter, and in which there is frequently still no defined strategy for the digital transformation process.
    Observatory Fintech & Insurtech
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    Report 05.24.2018

    Fintech & Digital Finance, which model for Italy?

    €190.00
    +vat
    The aim of the Fintech & Insurtech Observatory is to outline, and explain how to embrace, the main digital challenges for the world of Finance. The 2017 analysis concentrated on the following topics: financial offerings from Big Tech companies, the role of Robo Advisors, the opinions of Fintech end users, digital financial services for SMBs, business models of Fintech startups, Blockchain projects in the financial sector
    Observatory Fintech & Insurtech
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    Infographics 05.16.2018

    People 4.0: staying ahead to avoid falling behind

    FREE
    The world is changing. New technology trends such as Artificial Intelligence and Analytics have an increasing impact on the business world and on people’s daily life. Is the HR department ready to face these challenges? What is it doing to support the organization in facing the digital transformation? Is it rethinking its competences and people development and management processes to make them adequate to the changes introduced by digital technology?
    Observatory HR Innovation Practice
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    Report 05.08.2018

    Big Data is now: tomorrow is too late

    €190.00
    +vat
    Awareness of the opportunities arising from Big Data Analytics has been in sustained growth for years now. The Report provides an overall view of the dynamics of the Analytics phenomenon in Italy, presenting the market figures and the main technological and organisational challenges. The Research analysed not only large companies, but also small and medium businesses and the startups active in the world of Analytics at international level.
    Observatory Big Data Analytics & Business Intelligence
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