Publications

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    Report 07.16.2019

    Artificial Intelligence: on your marks!

    €190.00
    +vat
    The Artificial Intelligence market in Italy is still in the starting blocks: among the companies who say they have undertaken AI initiatives, only a minority say that at least one AI project is fully operational. AI thus remains an area of untapped potential, marked by low levels of knowledge of the topic and its promise.
    Observatory Artificial Intelligence
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    Infographics 07.16.2019

    Artificial Intelligence: on your marks!

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    There is so much talk about AI, but how much is the Artificial Intelligence market in Italy actually worth? What are the main spending directions and trends among large Italian companies? And what results have they obtained so far? How ready are large Italian companies for the journey towards adopting Artificial Intelligence? How do you go about creating an AI project?
    Observatory Artificial Intelligence
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    Report 07.10.2019

    The store of the future. The place to be!

    €190.00
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    Physical stores are no longer just a place providing physical access to products, but have become open spaces, integrated with other digital channels oriented not only to transactions but also to relationships.
    Observatory Digital Innovation in Retail
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    Infographics 07.10.2019

    The store of the future. The place to be!

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    The success of eCommerce and the start of new interaction and purchasing modes change the reasons that drive consumers to visit a store. The sales point has lost its original purpose of enabling physical access to products and is now searching for new meaning and purposes, including relational.
    Observatory Digital Innovation in Retail
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    Report 07.25.2018

    Artificial Intelligence: Perspectives from research to market

    €190.00
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    The term Artificial Intelligence was coined over 60 years ago, but the topic has never been so hot. Yet, the lines are still blurred between the applications available on the market, the areas that most research centres – both public and private – are concentrating on, and in some cases, science fiction.
    Observatory Artificial Intelligence
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    Report 03.28.2018

    Retail of the future, between tradition and innovation

    €190.00
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    Digital innovation is bringing profound changes to traditional Retail, and the industry needs to come up with a plan to transform the relationship between business and consumers in an omnichannel context.
    Observatory Digital Innovation in Retail
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    Infographics 02.12.2018

    Artificial Intelligence: Perspectives, from research to market

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    What does Artificial Intelligence mean? What are the enabling factors for AI solutions? Which Artificial Intelligence experiments or initiatives have been implemented, or are in progress, by companies around the world? What impact will Artificial Intelligence have on employment levels?
    Observatory Artificial Intelligence
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    Infographics 11.16.2017

    Retail of the future: between tradition and innovation

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    For Italy’s top retailers, the biggest challenge for the store of the future will be to offer an efficient and enjoyable customer experience to consumers with a multitude of different needs and behaviours.
    Observatory Digital Innovation in Retail
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    Report 10.20.2017

    Arts and Cultural Heritage: dawn of a digital renaissance

    €190.00
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    Digital innovation is breaking ground within cultural institutions: operators require operating efficiency and visitors request increasingly exciting services. A minority of institutions is, in fact, aiming for a more compelling offer to engage users and help them plan their visit. The innovation border in the Art and Tourism sector is therefore rapidly expanding, as confirmed by the proliferation of Startups in this sector.
    Observatory Digital Arts & Culture
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    Infographics 06.05.2017

    Cultural Heritage and Activities: the dawn of Digital Renaissance

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    Digital innovation can constitute a powerful opportunity for a breakthrough in the valorization of the Cultural Heritage and Activities in Italy: how is it visible within museums? How are new digital channels used? Digital innovation is entering museums mainly through communication with instruments such as Web site, social networks and newsletters.
    Observatory Digital Arts & Culture
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    Infographics 02.03.2017

    Technologic and digital innovation for ever more SMART logistics

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    What are the main figures and scenarios of third party logistics in Italy? What are the new paradigms and services within the logistics offering? In the shift from multichannel to omnichannel, what are the possible logistics models and their integration with traditional channels? What are the evolution scenarios? Which technologic and digital innovations are changing the face of logistics today?
    Observatory Contract Logistics “Gino Marchet”
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    Slide Booklets 01.24.2017

    Overview of digital innovation in Retail: people, technologies, experiences

    €110.00
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    To face new challenges such as consumer digitalization and competition from Dot-Coms, Italian Retail needs to design an innovation strategy. Innovation is not only based on competences and standardized mechanisms but also on talent, disposition to change and unconventional contamination mechanisms open to external players (such as startups).
    Observatory Digital Innovation in Retail
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    Infographics 01.20.2017

    Digital Retail in Italy: people, technologies, experiences

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    What is the level of digital maturity of Retail in Italy? Analysis of governance mechanisms and key figures of digital innovation among top Italian retailers. Evaluation of the digital innovation spread in back-end and front-end processes and of the level of omnichannel integration among top and medium-small Italian retailers. Study of customer experience innovation models and of the in-store customer journey.
    Observatory Digital Innovation in Retail
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    Slide Booklets 12.06.2016

    The digital innovations supporting omni-channel at leading Italian retailers

    €110.00
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    To effectively manage customer relationships, it is important for retailers to develop an omni-channel strategy that includes combined and integrated use of physical, online and mobile channels.
    Observatory Digital Innovation in Retail
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    Report 12.02.2016

    Omnichannel Retail: an evolution path towards integrated use of physical and online channels

    €110.00
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    The report describes possible ways of getting to Omnichannel Retail by analysing 7 different innovation macro-areas and highlighting major change drivers and main barriers to the development of omnichannel projects.
    Observatory Digital Innovation in Retail
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