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Publications

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    Report 04.30.2020

    Between web and retail, the tourist you would not expect

    €190.00
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    The Report sums up behaviour and requirements of Italian travellers to analyse how the entire tourism supply chain – from production to the distribution of Travel – is tackling the digital and human innovation challenge.
    Observatory Digital Innovation in Tourism
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    Report 04.02.2019

    The Italian Digital Route to the Future of Tourism

    €190.00
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    The impact of digital technology on the tourism sector continues to increase. At all levels of governance, companies need to acquire the best digital competence to attract and manage tourist flows and guarantee an excellent and lasting experience. The assets available are considerable, but they have not yet been fully appreciated: in-destination activities, food and agri-food, art and culture, fashion and design, sport and entertainment, nature. How should the players compete to attract the flow of digital tourists?
    Observatory Digital Innovation in Tourism
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    Infographics 01.24.2019

    The Italian Digital Route to the Future of Tourism

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    The impact of digital innovation on the tourism sector in Italy is increasingly relevant in all processes, not just for purchasing tourism products. How can stakeholders in the sector attract tourist flows and guarantee an excellent and long-lasting travel experience? What do tourists do in their travel destinations? Which trends will have the greatest influence on the world of travel in coming years?
    Observatory Digital Innovation in Tourism
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    Report 09.12.2018

    People 4.0: staying ahead to avoid falling behind

    €190.00
    +vat
    HR Management is increasingly aware of the ongoing digital transformation and yet there is a frequent lack of structured strategies to sustain this change, strategies formulated by building on the business plan, in order to develop skills, roles and leadership styles (People Strategy). The road still seems long, and challenging times await HR Management over the next few years: to help people adapt to a professional world which is changing as fast as digital technology itself.
    Observatory HR Innovation Practice
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    Infographics 05.16.2018

    People 4.0: staying ahead to avoid falling behind

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    The world is changing. New technology trends such as Artificial Intelligence and Analytics have an increasing impact on the business world and on people’s daily life. Is the HR department ready to face these challenges? What is it doing to support the organization in facing the digital transformation? Is it rethinking its competences and people development and management processes to make them adequate to the changes introduced by digital technology?
    Observatory HR Innovation Practice
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    Report 01.22.2018

    Building an organisation for the future starting from people: the role of the HR Department in digital transformation

    €190.00
    +vat
    Digital transformation is entering into every area of people’s lives, changing how we live, learn, work and interact. It is a proper revolution, where digital innovation is calling the shots, changing the rules of the workplace and provoking an increasingly burning debate about their medium-long term implications for employment. The events taking place can be seen as a perfect storm, a driving force that is compelling organisations to innovate by putting practices and processes into discussion. The function of the HR Director is evolving within this landscape, taking on the increasingly important role of enabling the development and sourcing of key skills for organisations (digital or not) and of guiding the process of change.
    Observatory HR Innovation Practice
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    Infographics 01.15.2018

    Building an organisation for the future starting from people: the role of the HR Department in digital transformation

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    The HR Department has a leading part to play in supporting organisations in the changes needed for the process of digital transformation, and to do so, the skills and the processes typical of the department must be adapted.
    Observatory HR Innovation Practice
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    Slide Booklets 02.10.2017

    The Digital Tourist Journey: a study of “Digital Tourist” behaviour

    €110.00
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    The report analyses the behaviour of the Italian Digital Tourist throughout all customer journey stages (pre-journey, in-travel, post-journey).
    Observatory Digital Innovation in Tourism
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    Report 02.06.2017

    The digital Tourism market in Italy in 2016

    €110.00
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    The Report analyses the Tourism sector in Italy focusing both on the demand (Italian digital Tourist, Business Travel) and on the offering (Travel agencies, Hospitality Facilities, Food services, Startups), highlighting size as well as trend.
    Observatory Digital Innovation in Tourism
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    Slide Booklets 02.05.2017

    Performance Management: New approaches and main evolution trends for a Result Based Organization

    €110.00
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    Smart Working represents a radical cultural change that requires managers to completely rethink evaluation criteria for people, and consequently implies, more extendedly, a change of traditional Performance Management processes.
    Observatory HR Innovation Practice, Smart Working
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    Infographics 02.03.2017

    Technologic and digital innovation for ever more SMART logistics

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    What are the main figures and scenarios of third party logistics in Italy? What are the new paradigms and services within the logistics offering? In the shift from multichannel to omnichannel, what are the possible logistics models and their integration with traditional channels? What are the evolution scenarios? Which technologic and digital innovations are changing the face of logistics today?
    Observatory Contract Logistics “Gino Marchet”
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    Slide Booklets 12.20.2016

    New Competences for Digital Innovation

    €110.00
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    Digital Transformation requires the development of new competences and professional skills in all company areas to best interpret all new opportunities and lead the change.
    Observatory HR Innovation Practice
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    Infographics 11.29.2016

    HR Business Enabler: data, technologies and skills to leverage human resources

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    One of the main, high priority challenges that HR professionals must face in 2016 is managing company reorganizations, reported by over half of the interviewed sample (52%), followed by the need to increase worker motivation and satisfaction (39%), by searching for new roles and skills (34%), and employer branding and new talents attraction (34%). Also growing, compared to last year, is the need to organize Smart Working initiatives focused on revising work models: 1 HR management office out of 3 considers this theme highly relevant.
    Observatory HR Innovation Practice
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    Infographics 10.14.2016

    Digital Tourists race …. Deals chase

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    Digital innovation is transforming tourism, and Tourists all over the world are more connected and interactive. How can Tourist behaviour be changed? And what about Business Traveller behaviour? Is the offering keeping up with current changes? Will new Big Players have an increasingly relevant role?
    Observatory Digital Innovation in Tourism
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    Report 11.10.2015

    Tourism? ... The Digital Traveller

    €110.00
    +vat
    In the report, the sector of tourism in Italy is analysed with focus on: size and trends of the digital markets; the behaviour of the Italian digital tourist; the role of the digital system in travel agencies; Italian hospitality facilities and destinations. Additionally, we considered the various digital tools used in Italian agencies to manage business travel. Data gathered from the market and current trends led to high level critical analysis to pin point the strategic importance of innovation and digital tools.
    Observatory Digital Innovation in Tourism
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