Publications

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    Infographics 01.16.2020

    Digital Export: A Long Road Ahead!

    FREE
    The digital channel is becoming increasingly more relevant for accessing international markets. In 2018 worldwide e-Commerce grew 20%, reaching a value of 2,500 billion Euro. Italy, however, is still unable to fully leverage the opportunities that e-Commerce offers at a global level. Here are the results of the 2018-19 Research on the subject.
    Observatory Digital Export
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    Report 01.16.2020

    Digital Export: A Long Road Ahead!

    €190.00
    +vat
    The digital channel is becoming increasingly more relevant for accessing international markets and e-Commerce is growing rapidly worldwide. But what is the current situation in Italy? How much is digital B2B and B2C export worth? What are the main international Marketplaces that support online exports? What are the internationalization strategies implemented by SMBs? What are the main trends of e-Commerce in China? What are the alternatives to export online to this country and what is the return on an investment of this type?
    Observatory Digital Export
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    Report 07.10.2019

    The store of the future. The place to be!

    €190.00
    +vat
    Physical stores are no longer just a place providing physical access to products, but have become open spaces, integrated with other digital channels oriented not only to transactions but also to relationships.
    Observatory Digital Innovation in Retail
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    Infographics 07.10.2019

    The store of the future. The place to be!

    FREE
    The success of eCommerce and the start of new interaction and purchasing modes change the reasons that drive consumers to visit a store. The sales point has lost its original purpose of enabling physical access to products and is now searching for new meaning and purposes, including relational.
    Observatory Digital Innovation in Retail
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    Report 08.27.2018

    Digital Export, to each their own channel!

    €190.00
    +vat
    The digital channel is becoming increasingly relevant to access international markets and represents an undoubtedly interesting opportunity at global level. How to seize it?
    Observatory Digital Export
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    Report 03.28.2018

    Retail of the future, between tradition and innovation

    €190.00
    +vat
    Digital innovation is bringing profound changes to traditional Retail, and the industry needs to come up with a plan to transform the relationship between business and consumers in an omnichannel context.
    Observatory Digital Innovation in Retail
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    Infographics 03.22.2018

    Digital Export, to each their own channel!

    FREE
    The digital channel is clearly becoming more important for accessing international markets and undoubtedly represents an interesting opportunity at global level. How to seize it?
    Observatory Digital Export
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    Infographics 11.16.2017

    Retail of the future: between tradition and innovation

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    For Italy’s top retailers, the biggest challenge for the store of the future will be to offer an efficient and enjoyable customer experience to consumers with a multitude of different needs and behaviours.
    Observatory Digital Innovation in Retail
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    Report 09.07.2017

    Online exports: a challenge, many opportunities

    €190.00
    +vat
    Digital export, moving between challenges and new opportunities requires education, competences, disposition to change and adequate investments.
    Observatory Digital Export
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    Infographics 08.28.2017

    Digital export: a challenge, many opportunities

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    Digital export, moving between challenges and new opportunities requires training, competences, disposition to change and adequate investments. Here is the 2016-17 Research of the Export Observatory promoted by the School of Management del Politecnico di Milano.
    Observatory Digital Export
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    Infographics 02.03.2017

    Technologic and digital innovation for ever more SMART logistics

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    What are the main figures and scenarios of third party logistics in Italy? What are the new paradigms and services within the logistics offering? In the shift from multichannel to omnichannel, what are the possible logistics models and their integration with traditional channels? What are the evolution scenarios? Which technologic and digital innovations are changing the face of logistics today?
    Observatory Contract Logistics “Gino Marchet”
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    Slide Booklets 01.24.2017

    Overview of digital innovation in Retail: people, technologies, experiences

    €110.00
    +vat
    To face new challenges such as consumer digitalization and competition from Dot-Coms, Italian Retail needs to design an innovation strategy. Innovation is not only based on competences and standardized mechanisms but also on talent, disposition to change and unconventional contamination mechanisms open to external players (such as startups).
    Observatory Digital Innovation in Retail
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    Infographics 01.20.2017

    Digital Retail in Italy: people, technologies, experiences

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    What is the level of digital maturity of Retail in Italy? Analysis of governance mechanisms and key figures of digital innovation among top Italian retailers. Evaluation of the digital innovation spread in back-end and front-end processes and of the level of omnichannel integration among top and medium-small Italian retailers. Study of customer experience innovation models and of the in-store customer journey.
    Observatory Digital Innovation in Retail
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    Slide Booklets 12.06.2016

    The digital innovations supporting omni-channel at leading Italian retailers

    €110.00
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    To effectively manage customer relationships, it is important for retailers to develop an omni-channel strategy that includes combined and integrated use of physical, online and mobile channels.
    Observatory Digital Innovation in Retail
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    Report 12.02.2016

    Omnichannel Retail: an evolution path towards integrated use of physical and online channels

    €110.00
    +vat
    The report describes possible ways of getting to Omnichannel Retail by analysing 7 different innovation macro-areas and highlighting major change drivers and main barriers to the development of omnichannel projects.
    Observatory Digital Innovation in Retail
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