Publications

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    Report 02.24.2020

    Electronic invoicing: a chance for change

    €190.00
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    Electronic invoicing presents a great opportunity for Italy: digitalize the industrial heart, starting with the relationships between business partners. However, this will only be possible if companies can start to recognize the benefits of this “forced digitalization” and if they understand how to extend it to other processes.
    Observatory Digital B2b
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    Report 02.05.2020

    At full Mobile speed!

    €190.00
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    The relevance that the Mobile channel is gaining in the relationship process between company and consumer clearly emerges from these elements: high number of Mobile Surfers; pervasive impact of the Mobile channel in all sectors and all purchasing process stages; continuous technology innovations of the channel (such as augmented reality, biometrics, etc.) enabling services and a customer experience that would not be possible through other contact points.
    Observatory Mobile B2c Strategy
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    Infographics 01.27.2020

    At full Mobile speed!

    FREE
    A good piece of news is that Mobile technology is no longer just a “trend” for Italian companies. The Observatory’s 2018 research has, in fact, identified a variety of data witnessing the growing maturity of companies in using this channel to support their communication, marketing, sales, and customer care strategies or in other terms, the customer relationship process. Research findings can therefore be summarized by the expression “At full Mobile speed!”.
    Observatory Mobile B2c Strategy
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    Infographics 11.27.2019

    Happy Birthday Internet (of Things)

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    In 2018 the Internet of Things market in Italy achieved a turnover of €5 billion, a 35% increase on 2017, fuelled by both the more consolidated applications that use “traditional” cellular connectivity (+27%) and by those that use other communication technologies (+47%).
    Observatory Internet of Things
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    Report 11.27.2019

    Happy Birthday Internet (of Things)

    €190.00
    +vat
    2018 was a very positive year for the Internet of Things market in Italy. It maintained an excellent growth rate (+35%), to reach a value of €5 billion by end of year. Companies are showing increasing interest in the topic; creating internal departments and managerial roles dedicated to the IoT and taking business initiatives with an open innovation rationale.
    Observatory Internet of Things
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    Graphs 09.10.2019

    B2c eCommerce penetration in Clothing and accessories in Italy, 2013-2018

    €40.00
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    The line chart shows the value timeline of the B2c eCommerce penetration rate of Clothing and Accessories (clothing, shoes, accessories, jewelry, and leather goods) on total Retail purchases (online + offline) in Italy.
    Observatory eCommerce B2c
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    Graphs 09.10.2019

    B2c eCommerce penetration in IT and consumer electronics in Italy, 2013-2018

    €40.00
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    The line chart shows the value timeline of the B2c eCommerce penetration rate of IT and consumer electronics (telephony, computer, tv, appliances, consumables, ...) on total Retail purchases (online + offline) in Italy.
    Observatory eCommerce B2c
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    Graphs 09.10.2019

    B2c eCommerce penetration in Publishing in Italy, 2013-2018

    €40.00
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    The line chart shows the value timeline of the B2c eCommerce penetration rate of Publishing (books, cd/dvd ...) on total Retail purchases (online + offline) in Italy.
    Observatory eCommerce B2c
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    Graphs 09.10.2019

    B2c eCommerce penetration in Food&Grocery in Italy, 2013-2018

    €40.00
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    The line chart shows the value timeline of the B2c eCommerce penetration rate of Food&Grocery (supermarket, wine and food, restaurant expenses) on total Retail purchases (online + offline) in Italy.
    Observatory eCommerce B2c
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    Graphs 09.10.2019

    B2c eCommerce penetration in Furniture and home living in Italy, 2013-2018

    €40.00
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    The line chart shows the value timeline of the B2c eCommerce penetration rate of Furniture and home living (furniture, decor, textiles, kitchen equipment, lighting, ...) on total Retail purchases (online + offline) in Italy.
    Observatory eCommerce B2c
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    Graphs 09.10.2019

    B2c eCommerce penetration in Tourism and transportation in Italy, 2013-2018

    €40.00
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    The line chart shows the value timeline of the B2c eCommerce penetration rate of Tourism and transportation (accommodation, tour package, air, railway, and ship ticketing, ...) services on total Retail purchases (online + offline) in Italy.
    Observatory eCommerce B2c
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    Graphs 09.10.2019

    B2c eCommerce penetration in Insurance in Italy, 2013-2018

    €40.00
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    The line chart shows B2c eCommerce penetration rate dynamics of Insurance policies on total Retail purchases (online + offline) in Italy.
    Observatory eCommerce B2c
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    Graphs 09.10.2019

    Value of Mobile Commerce B2c demand in Italy, 2013-2018

    €40.00
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    The vertical bar chart shows the value timeline of mobile purchases (on Italian and foreign web sites) by Italian web shoppers.
    Observatory eCommerce B2c
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    Graphs 09.10.2019

    Value of Mobile Commerce B2c demand in Italy and B2c eCommerce penetration rate, 2013-2018

    €40.00
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    The vertical bar chart shows the value timeline of mobile purchases (on Italian and foreign web sites) by Italian web shoppers and the Mobile Commerce penetration rate over B2c eCommerce demand in Italy.
    Observatory eCommerce B2c
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    Graphs 09.10.2019

    Penetration rate of Mobile Commerce B2c in Italy, 2013-2018

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    The line chart shows the value timeline of the Mobile Commerce penetration rate over B2c eCommerce demand in Italy.
    Observatory eCommerce B2c
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