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Publications

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    Report 07.03.2020

    Digital Innovation 2020: Companies and startups together towards an open company

    €190.00
    +vat
    The Report shines a light on the investment priorities and organizational challenges of Digital Innovation for companies in 2020, and on entrepreneurial dynamics and the funded hi-tech startup scene in Italy, presenting the results of the Hi-Tech Startups Observatory, data from the 2019 Innovation survey, from the Startup Intelligence Observatory and the Digital Transformation Academy, and the experiences of the most noteworthy Italian companies and startups.
    Observatory Digital Transformation Academy, Hi-Tech Start-up, Startup Intelligence
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    Report 05.14.2020

    Bowling for a strike with Omnichannel Customer Experience: we can topple barriers!

    €190.00
    +vat
    In 70% of the large and medium-large companies analysed in this Research, top management are talking about omnichannel, although in many cases without a clear formalization of objectives and strategies. This highlights how there is widespread awareness of the importance of managing the different channels for relating with customers in an integrated way, but at the same time, it is still very hard to put into practice due to the many barriers to overcome.
    Observatory Omnichannel Customer Experience
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    Report 05.02.2019

    Companies and startups in the digital transformation tornado: the search for innovation

    €190.00
    +vat
    Digital Innovation priorities for companies in 2019 and the scenario of hi-tech startups funded in Italy.
    Observatory Digital Transformation Academy, Hi-Tech Start-up, Startup Intelligence
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    Slide Booklets 12.06.2016

    The digital innovations supporting omni-channel at leading Italian retailers

    €110.00
    +vat
    To effectively manage customer relationships, it is important for retailers to develop an omni-channel strategy that includes combined and integrated use of physical, online and mobile channels.
    Observatory Digital Innovation in Retail
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    Slide Booklets 03.01.2016

    Priorities in Digital Innovation for Business in 2016: Investment Trends

    €110.00
    +vat
    This report provides an overview of the state of the art of digital innovation in Italian retail, providing an assessment of the value of investment in digital innovation and examining the various digital innovations that are capable of reshaping retailers’ processes.
    Observatory Digital Transformation Academy
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    Report 01.11.2016

    Overview of Digital Innovation in Retail: in search of value

    €110.00
    +vat
    Retailers face a series of challenges. On the one side, Italian consumers are ever more digitally aware, on the other increasingly burdensome management of back-end processes, due in part to the greater range on offer and in part to the shorter average life-cycle of the products. In this complex and constantly evolving scenario, digital innovation can help retailers to respond more effectively to consumer requirements and design processes that are more efficient.
    Observatory Digital Innovation in Retail
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    Infographics 11.26.2015

    Cloud for the PA: Ready to take off?

    FREE
    For some time now, we know that Cloud computing can be a great opportunity to help public authorities adopt a new digital model, with 66% of bodies stating that they use Cloud models. In particular, the picture that emerges from the research is that public authorities approach Cloud computing in three possible ways: Cloud Data Centre; Public Cloud and Shared Service
    Observatory Cloud in the Public Sector
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    Infographics 11.18.2015

    Digital Innovation in Retail: looking for value

    FREE
    Italian users are becoming increasingly inter-connected, digitally aware consumers. As of 2015, the number of Italian Internet users is approaching 38 million, of whom 17.7 million are online shoppers and 31 million smartphone users. In addition to managing these changes in consumer behaviour, retailers have also to face continuously more complex back-end processes and the range of available products has increased while the average product life cycle has shortened. In this complex and constantly evolving scenario, digital innovation can help retailers to respond more effectively to consumer requirements and design processes that are more efficient.
    Observatory Digital Innovation in Retail
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