Publications

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    Slide Booklets 12.06.2016

    The digital innovations supporting omni-channel at leading Italian retailers

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    To effectively manage customer relationships, it is important for retailers to develop an omni-channel strategy that includes combined and integrated use of physical, online and mobile channels.
    Observatory Digital Innovation in Retail
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    Report 09.22.2016

    Supply chain finance: opportunities in the Italian market?

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    A big gap exists between the real world of business and financial word and this is an issue especially for small and medium-sized businesses (SMEBs), looking for new liquidity and credit access opportunities. But which are the main existing Supply Chain Finance solutions? What is the real value of the Supply Chain Finance market in Italy? Who are the main providers and how is the Italian situation compared to other countries?
    Observatory Supply Chain Finance
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    Infographics 03.10.2016

    Supply chain finance: what’s up in Italy?

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    Supply Chain Finance is a combination of solutions enabling companies to fund their Working Capital leveraging the position within the Supply Chain they operate in and relationships with other supply chain players.
    Observatory Supply Chain Finance
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    Infographics 02.25.2016

    Export & Digital: not a bad combination

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    Export is an important driver of Italian economy and represents a strong development opportunity for domestic business organizations. Though Export is very widespread in Italy, with about 20% of manufacturing companies (89,000) active on international markets, there are ample still unfulfilled opportunities, underdeveloped channels and opportunities to be grabbed. In particular, digital channels are not much used yet. Italian consumer goods Export happens primarily through traditional channels, with the intermediation of local importers or physical local retailers and privately owned shops
    Observatory Digital Export
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    Report 01.11.2016

    Overview of Digital Innovation in Retail: in search of value

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    Retailers face a series of challenges. On the one side, Italian consumers are ever more digitally aware, on the other increasingly burdensome management of back-end processes, due in part to the greater range on offer and in part to the shorter average life-cycle of the products. In this complex and constantly evolving scenario, digital innovation can help retailers to respond more effectively to consumer requirements and design processes that are more efficient.
    Observatory Digital Innovation in Retail
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    Infographics 11.18.2015

    Digital Innovation in Retail: looking for value

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    Italian users are becoming increasingly inter-connected, digitally aware consumers. As of 2015, the number of Italian Internet users is approaching 38 million, of whom 17.7 million are online shoppers and 31 million smartphone users. In addition to managing these changes in consumer behaviour, retailers have also to face continuously more complex back-end processes and the range of available products has increased while the average product life cycle has shortened. In this complex and constantly evolving scenario, digital innovation can help retailers to respond more effectively to consumer requirements and design processes that are more efficient.
    Observatory Digital Innovation in Retail
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    Report 07.21.2015

    Mobile Banking: an app for everyone

    €110.00
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    Banks were among the first players to recognise that the diffusion of mobile devices was exceptionally far-ranging, while being those most affected by the changes in the field. This meant that they had to evolve in terms of their offer strategy, providing banking services calibrated to the upgraded profiles of their customers.
    Observatory Other
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