Publications

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    Infographics 10.15.2018

    eCommerce B2c: the market increases, but does the value grow?

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    The growth of eCommerce B2c in Italy continues: the value of online purchases in 2018 exceeds 27.4 billion euros, with a 16% increase compared to 2017. In absolute value the market is worth 3.8 billion euros, the highest ever. In a context where eCommerce is increasingly relevant and the range of action is less restricted, doubts and questions on the business sustainability arise with increasing force. The most relevant: the market increases, but does the value for companies that have accepted this challenge grow accordingly? And for the Country system?
    Observatory eCommerce B2c
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    Infographics 04.12.2018

    Safeguards and tools for more sustainable gaming: Data and analysis of the Italian Online Gaming sector

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    Social Sustainability has been a priority for some years now, not just for governments in developed countries, but also for companies operating in those countries. In the Online Gaming sector, this concept is reflected in a vast array of policies and procedures, including as part of the Responsible Gaming programs. In contrast to illegal gaming, safeguarding players from fraud and problematic gaming and the prevention of underage Gaming are the cornerstones of the regulated Italian framework, which, together with digitalisation, the enhancement of broadband connections and the growth in the number of smartphones, have influenced consumer behaviour and shaped the evolution of the sector.
    Observatory Online Gaming
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    Infographics 12.23.2016

    Fashion online: a trend-setting channel

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    In 2016 the eCommerce in Fashion market, what Italian consumers purchased from Italian and international sites, exceeds 1.8 billion euros, with an absolute value increase of 365 million euros (+25%) compared to 2015. In the product eCommerce sector Fashion is second only to technology and electronics: it counted for 6% in 2012 and today, in 2016, it is just under 10%.
    Observatory eCommerce B2c
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    Infographics 06.16.2016

    Digital Transformation: b2b or not to be?

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    Companies that migrated their invoices to digital storage by the end of 2015 are 650k. Businesses electronically transacted with other businesses an overall value of 260 billion euros, just under 10% of B2b trade dealings of the country, which in Italy amounts to 2700 billion.
    Observatory Digital B2b
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    Infographics 04.20.2016

    Online Gambling in Italy: more legal, more mobile than ever

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    Increasingly “mobile”, very high-tech, with a strong inclination towards casino games and bets, and 50 euros a month spent on average. It’s the online player profile traced by the Politecnico di Milano 2015/16 Observatory Research on Online Gaming performed in collaboration with Agenzia delle Dogane e Monopoli (Customs and Monopoly Agency) and Sogei.
    Observatory Online Gaming
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    Infographics 02.18.2016

    Mobile Payment & Commerce: engage your customers

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    With the entry of two great players – Apple in 2014 and Samsung in 2015 – the competitive Mobile Payment & Commerce framework has become even grander. At the same time, big steps have been made in consolidating technologic configurations, especially in the Mobile Proximity sector, with the improved definition of HCE architectures and tokenization solutions. Meanwhile, Mobile Remote Payment & Commerce has long since established the substantial aspects of IT configurations.
    Observatory Innovative Payments
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    Infographics 10.19.2015

    Social? Mobile? Multichannel? Sure, but the lifebloob of eCommerce in Italy is made of services and convenience.

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    The value if the E-commerce market in Italy reached 16.6 billion Euros in 2015, with a growth in absolute value of 2.2 billion Euros - over 16% - compared to 2014. The sector of goods bought online (up by 21%) is growing faster than that of services (up by 12%).
    Observatory eCommerce B2c
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    Infographics 06.19.2015

    After the PA the Digital (re)joins the Business

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    The progress towards digitalisation that has been arduously pursued for years within the Italian national economic system has been boosted with the recent legal requirement for companies to invoice public authorities electronically. Introduced just over a year ago, and extended to all public bodies over the past few months, this obligation is proving a massive help in spreading relevant digital expertise. In many cases, skills have evolved faster in the public sector than in many private companies.
    Observatory Digital B2b
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    Infographics 02.19.2015

    Mobile Payment & Commerce: no one is missing!

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    With all the interested players now entering the field, the conditions are right for fully developing the Mobile Payment & Commerce market, which has always been seen as a model with the great potential of upturning the classical world of payments and trade.
    Observatory Innovative Payments
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