Publications

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    Report 04.30.2020

    Between web and retail, the tourist you would not expect

    €190.00
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    The Report sums up behaviour and requirements of Italian travellers to analyse how the entire tourism supply chain – from production to the distribution of Travel – is tackling the digital and human innovation challenge.
    Observatory Digital Innovation in Tourism
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    Report 04.30.2020

    B2c eCommerce: The growth and innovation engine in Retail!

    €190.00
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    The importance of eCommerce in Italy continues to grow. Although it still accounts for “only” 7% of total purchases, it is responsible for over half of Retail growth. If well managed, the channel offers numerous growth opportunities to companies, both commercial and non-commercial.
    Observatory eCommerce B2c
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    Report 04.23.2020

    Cloud Transformation: the missing ingredients

    €190.00
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    The Cloud is increasingly taking on the role of digital transformation enabling technology and is preparing to be the means by which the entire organization will become more agile: but what are the missing ingredients to trigger a full Cloud Transformation?
    Observatory Cloud Transformation
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    Report 02.24.2020

    Electronic invoicing: a chance for change

    €190.00
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    Electronic invoicing presents a great opportunity for Italy: digitalize the industrial heart, starting with the relationships between business partners. However, this will only be possible if companies can start to recognize the benefits of this “forced digitalization” and if they understand how to extend it to other processes.
    Observatory Digital B2b
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    Report 11.25.2019

    Innovative Payments: mobile and beyond

    €190.00
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    Mobile Proximity Payment grew by 650% in Italy and in 2018 it was used 15.6 million times by over one million people to pay in-store. Meanwhile, new devices and new technologies herald even more innovative payment scenarios.
    Observatory Innovative Payments
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    Infographics 10.24.2019

    Innovative Payments: mobile and beyond

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    Mobile Payment & Commerce continues to drive New Digital Payments, which by now are worth €80 billion overall. New innovations are emerging in the area of digital payments which will give rise to new services and to the transformation of the user experience for consumers in stores.
    Observatory Innovative Payments
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    Report 04.02.2019

    The Italian Digital Route to the Future of Tourism

    €190.00
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    The impact of digital technology on the tourism sector continues to increase. At all levels of governance, companies need to acquire the best digital competence to attract and manage tourist flows and guarantee an excellent and lasting experience. The assets available are considerable, but they have not yet been fully appreciated: in-destination activities, food and agri-food, art and culture, fashion and design, sport and entertainment, nature. How should the players compete to attract the flow of digital tourists?
    Observatory Digital Innovation in Tourism
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    Infographics 01.24.2019

    The Italian Digital Route to the Future of Tourism

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    The impact of digital innovation on the tourism sector in Italy is increasingly relevant in all processes, not just for purchasing tourism products. How can stakeholders in the sector attract tourist flows and guarantee an excellent and long-lasting travel experience? What do tourists do in their travel destinations? Which trends will have the greatest influence on the world of travel in coming years?
    Observatory Digital Innovation in Tourism
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    Report 12.20.2018

    Cloud Transformation: evolving towards the agile organization with clouds

    €190.00
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    The Cloud is entering a new age of maturity, companies perceive its digital innovation enabling value and design their transformation path with increasing awareness. IT systems have become complex and technologically heterogeneous, evolving into Hybrid and Multi Cloud environments. This has introduced new challenges for companies that, to respond to change must reach the right level of technologic and organizational. agility
    Observatory Cloud Transformation
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    Report 12.13.2018

    B2c eCommerce: the market is growing, but does the value increase?

    €190.00
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    In a context where eCommerce is increasingly relevant and with a less restricted range of action, doubts and questions regarding the sustainability of the business now come clearly to light. The most important: the market is growing but does the value for companies that have accepted this challenge increase at the same time? And for the Country System?
    Observatory eCommerce B2c
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    Report 12.06.2018

    Identity and Mobile: The opportunities inside your smartphone

    €110.00
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    Compared to traditional identity, digital identity can contain other types of information other than basic personal details, such as information related to the online interactions of the business or individual. Smartphones, due to the technology they contain and the fact that they have become ubiquitous in everyday life, can play a fundamental role in the area of digital identity: many people are rarely without their smartphone at hand, making it a more constant companion than their wallet. These technological characteristics and the particular way in which they are used make smartphones a very useful and adaptable device for identity management, for both physical and digital identities.
    Observatory Innovative Payments
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    Infographics 10.15.2018

    eCommerce B2c: the market increases, but does the value grow?

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    The growth of eCommerce B2c in Italy continues: the value of online purchases in 2018 exceeds 27.4 billion euros, with a 16% increase compared to 2017. In absolute value the market is worth 3.8 billion euros, the highest ever. In a context where eCommerce is increasingly relevant and the range of action is less restricted, doubts and questions on the business sustainability arise with increasing force. The most relevant: the market increases, but does the value for companies that have accepted this challenge grow accordingly? And for the Country system?
    Observatory eCommerce B2c
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    Report 10.12.2018

    Mobile Payment & Commerce Fasten your seatbelts!

    €190.00
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    Mobile Proximity Payment is taking its first concrete steps thanks to investments in communication and the entry into the Italian market of big international players. Mobile Commerce is winning an increasingly large slice of online purchases and now accounts for 25% of eCommerce transactions.
    Observatory Innovative Payments
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    Infographics 10.10.2018

    Cloud Transformation: evolving towards the agile organization with clouds

    FREE
    The Cloud is entering a new age of maturity, companies perceive its digital innovation enabling value and design their transformation path with increasing awareness. IT systems have become complex and technologically heterogeneous, evolving into Hybrid and Multi Cloud environments. This has introduced new challenges for companies that, to respond to change must reach the right level of technologic and organizational. agility.
    Observatory Cloud Transformation
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    Infographics 03.07.2018

    Mobile Payment & Commerce: Fasten your seatbelts!

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    2017 saw increasing curiosity and interest among Italians in Mobile Payment & Commerce. Mobile Proximity Payment started to become a reality due to investments made in advertising, and to the entry into the Italian market of some big international players. Mobile Commerce is taking an ever-increasing share of the online purchasing pie.
    Observatory Innovative Payments
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