Publications

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    Infographics 11.27.2019

    Happy Birthday Internet (of Things)

    FREE
    In 2018 the Internet of Things market in Italy achieved a turnover of €5 billion, a 35% increase on 2017, fuelled by both the more consolidated applications that use “traditional” cellular connectivity (+27%) and by those that use other communication technologies (+47%).
    Observatory Internet of Things
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    Report 11.27.2019

    Happy Birthday Internet (of Things)

    €190.00
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    2018 was a very positive year for the Internet of Things market in Italy. It maintained an excellent growth rate (+35%), to reach a value of €5 billion by end of year. Companies are showing increasing interest in the topic; creating internal departments and managerial roles dedicated to the IoT and taking business initiatives with an open innovation rationale.
    Observatory Internet of Things
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    Report 11.25.2019

    Innovative Payments: mobile and beyond

    €190.00
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    Mobile Proximity Payment grew by 650% in Italy and in 2018 it was used 15.6 million times by over one million people to pay in-store. Meanwhile, new devices and new technologies herald even more innovative payment scenarios.
    Observatory Innovative Payments
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    Infographics 10.24.2019

    Innovative Payments: mobile and beyond

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    Mobile Payment & Commerce continues to drive New Digital Payments, which by now are worth €80 billion overall. New innovations are emerging in the area of digital payments which will give rise to new services and to the transformation of the user experience for consumers in stores.
    Observatory Innovative Payments
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    Infographics 05.21.2019

    Smart Home: Look who’s talking!

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    During 2018 the Smart Home market in Italy reached a value of €380 million, registering extremely high growth (+52% compared to 2017) in the wake of smart home speakers, which were finally launched on the Italian market.
    Observatory Internet of Things
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    Report 05.10.2019

    Smart Home: Look who’s talking!

    €190.00
    +vat
    During 2018 the Smart Home market in Italy reached a value of €380 million, registering extremely high growth (+52% compared to 2017) in the wake of smart home speakers, which were finally launched on the Italian market.
    Observatory Internet of Things
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    Report 04.03.2019

    Omnichannel Customer Experience: the way to maturity

    €190.00
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    The goal of the Report is to present in detail the pillars of reference at the base of a company transformation in omnichannel terms (Strategy and Vision, Organization, Data, Technology), outlining how companies should be structured and change the organization to ensure users have an integrated and consistent experience across different touchpoints. The report also provides a description of the goals and possible benefits of an approach of this type and related result measuring KPI.
    Observatory Omnichannel Customer Experience
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    Report 12.20.2018

    Cloud Transformation: evolving towards the agile organization with clouds

    €190.00
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    The Cloud is entering a new age of maturity, companies perceive its digital innovation enabling value and design their transformation path with increasing awareness. IT systems have become complex and technologically heterogeneous, evolving into Hybrid and Multi Cloud environments. This has introduced new challenges for companies that, to respond to change must reach the right level of technologic and organizational. agility
    Observatory Cloud Transformation
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    Report 12.13.2018

    B2c eCommerce: the market is growing, but does the value increase?

    €190.00
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    In a context where eCommerce is increasingly relevant and with a less restricted range of action, doubts and questions regarding the sustainability of the business now come clearly to light. The most important: the market is growing but does the value for companies that have accepted this challenge increase at the same time? And for the Country System?
    Observatory eCommerce B2c
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    Report 12.06.2018

    Identity and Mobile: The opportunities inside your smartphone

    €110.00
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    Compared to traditional identity, digital identity can contain other types of information other than basic personal details, such as information related to the online interactions of the business or individual. Smartphones, due to the technology they contain and the fact that they have become ubiquitous in everyday life, can play a fundamental role in the area of digital identity: many people are rarely without their smartphone at hand, making it a more constant companion than their wallet. These technological characteristics and the particular way in which they are used make smartphones a very useful and adaptable device for identity management, for both physical and digital identities.
    Observatory Innovative Payments
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    Infographics 11.28.2018

    Omnichannel Customer Experience: the road to maturity

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    Consumer purchases are increasingly made through a variety of channels, at any time and place. To face these changes Italian companies are required to develop Omnichannel Customer Experience strategies, rethinking and integrating touchpoints and designing data-driven marketing, communication, and sales initiatives. The infographic shows the “pillars” on which a mature customer relationship strategy must be founded.
    Observatory Omnichannel Customer Experience
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    Infographics 10.15.2018

    eCommerce B2c: the market increases, but does the value grow?

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    The growth of eCommerce B2c in Italy continues: the value of online purchases in 2018 exceeds 27.4 billion euros, with a 16% increase compared to 2017. In absolute value the market is worth 3.8 billion euros, the highest ever. In a context where eCommerce is increasingly relevant and the range of action is less restricted, doubts and questions on the business sustainability arise with increasing force. The most relevant: the market increases, but does the value for companies that have accepted this challenge grow accordingly? And for the Country system?
    Observatory eCommerce B2c
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    Report 10.12.2018

    Mobile Payment & Commerce Fasten your seatbelts!

    €190.00
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    Mobile Proximity Payment is taking its first concrete steps thanks to investments in communication and the entry into the Italian market of big international players. Mobile Commerce is winning an increasingly large slice of online purchases and now accounts for 25% of eCommerce transactions.
    Observatory Innovative Payments
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    Infographics 10.10.2018

    Cloud Transformation: evolving towards the agile organization with clouds

    FREE
    The Cloud is entering a new age of maturity, companies perceive its digital innovation enabling value and design their transformation path with increasing awareness. IT systems have become complex and technologically heterogeneous, evolving into Hybrid and Multi Cloud environments. This has introduced new challenges for companies that, to respond to change must reach the right level of technologic and organizational. agility.
    Observatory Cloud Transformation
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    Report 08.29.2018

    No one is missing (almost): The Smart Home opens its doors

    €110.00
    +vat
    In 2017 the market for Internet of Things solutions for Smart Homes in Italy grew significantly (+35% compared to 2016, reaching 250 million euros), although there are still many obstacles to overcome: installation of products, integration of the offer with valued services and the presence of established brands are the three points on which we need to work over the coming months.
    Observatory Internet of Things
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