Publications

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    Infographics 02.01.2018

    Cloud Transformation: a PaaS for the future

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    Digital transformation is all over today's business models. In response, Cloud Computing is positioning itself as a game-changer in terms of cost and time-to-market for introducing new technologies. Companies must grasp the opportunity, not just adapting their information systems, but also skills and working methods.
    Observatory Cloud Transformation
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    Report 01.16.2018

    B2C e-commerce market in Italy: we need vison, courage and perseverance!

    €190.00
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    B2C e-commerce is gradually taking on a more relevant role and its scope is becoming less restricted and circumscribed. This is increasingly the case in the Italian market, even though B2C e-commerce in this country has yet to reach a level of maturity that exists in other more developed markets abroad. In 2017, the Italian e-commerce demand grew by 17%, the number of web shoppers went up by 10% and its share of overall retail purchases now stands at 5.7%.
    Observatory eCommerce B2c
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    Infographics 11.28.2017

    Digital b2b: the basis for a digital Italy

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    The time has come to go beyond single project “silos”-type digitalisation, or single company, “monad”-type, digitalisation, to concentrate on a truly integrated digital ecosystem, “Digital B2B”, laying sound foundations for digital transformation within Italy.
    Observatory Digital B2b
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    Report 11.28.2017

    Digital B2b: the basis for a digital italy

    €190.00
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    Compared to 2015, 20% of companies are using digital instruments for B2B business in Italy, with numbers more than doubling in the five years between 2011 and 2016, from 50 thousand up to 120 thousand. Over half of the large companies (with at least 250 employees) and over one quarter of SMEs (with between 10 and 249 employees) use B2B e-commerce tools, for a value of about 310 billion euros in 2016 on a total of business transactions worth 2.2 trillion euros.
    Observatory Digital B2b
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    Infographics 11.22.2017

    B2C e-commerce market in Italy: we need vision, courage and perseverance!

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    B2C E-commerce is progressively becoming more relevant and, across the world, its scope has gradually become less restricted or confined. This is increasingly the case in the Italian market, even though B2C e-commerce in this country has yet to reach a level of maturity that exists in other more developed markets abroad. In 2017, the Italian e-commerce demand grew by 17%, the number of web shoppers went up by 10% and its share of overall retail purchases now stands at 5.7%.
    Observatory eCommerce B2c
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    Infographics 11.16.2017

    Retail of the future: between tradition and innovation

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    For Italy’s top retailers, the biggest challenge for the store of the future will be to offer an efficient and enjoyable customer experience to consumers with a multitude of different needs and behaviours.
    Observatory Digital Innovation in Retail
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    Infographics 09.25.2017

    Food & Grocery in Italy: has e-commerce delivered?

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    Food is at the top of the list in every shopping basket in Italy, but e-commerce has yet to take off in this sector. In 2017, the online Food & Grocery market was worth 812 million euros (up by 37%), a measly 0.5% of overall retail purchases in the sector.
    Observatory eCommerce B2c
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    Report 06.13.2017

    Mobile Payment & Commerce: conquering the world

    €190.00
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    Competition in Mobile Payment & Commerce is now in full force, with all players competing to win over retailers and consumers of the world as regards payments and more. Mobile Remote Commerce revenues in Italy reach 3.3 billion euros, followed by Mobile Remote Payment with a value of 600 million euros. Still at the start in Italy, Mobile Proximity Payment accounts for less than 10 million in transactions but p2b money transfer solutions are gaining ground in the wait for NFC. 2016 has also been the first year in which the same shop owners/retailers have been promoters of innovative payment policies.
    Observatory Innovative Payments
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    Infographics 06.09.2017

    Mobile payment and commerce: conquering the world

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    There is growing interest at global level towards Mobile Payment & Commerce: Mobile Remote Commerce is by now consolidated but Mobile Proximity Payment has yet to prove its potential. “New” Digital Payments in Italy keep growing, and in 2016 have demonstrated they can be the engine that brings Italians closer to electronic payments, replacing cash.
    Observatory Innovative Payments
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    Report 04.26.2017

    Managing Cloud projects and the impact on IT management

    €110.00
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    Effectively introducing the Cloud within the company means embarking upon an evaluation procedure taking into consideration variables of different nature. In the course of the 2015 Research, the Cloud &ICT as a Service Observatory developed an analysis model called Cloud Project Framework that identifies technologic, organizational and business variables that are triggered when moving to as a Service information model from a traditional one and the critical aspects encountered when making this change.
    Observatory Cloud Transformation
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    Infographics 04.07.2017

    IT governance: revolution in progress!

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    The Digital Transformation demands IT managerships to undertake a considerable effort in making the company IT system evolve consistently, changing how the application portfolio that support the business is governed and evolves. This implies new decision criteria, architectural models, processes and methodologies that represent the new challenges faced by CIOs today.
    Observatory Cloud Transformation
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    Infographics 03.20.2017

    Food online: it whets my appetite!

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    Food&Grocery is one of the sectors of highest interest in the Italian B2c eCommerce scenario, both for the huge and still unexpressed potential and for the ferment going on in the offering sector over the last two years. In 2016 the eCommerce in Food&Grocery market, that is what Italian consumers purchase on both Italian and International sites, is worth 575 million euros, + 30% compared to 2015.
    Observatory eCommerce B2c
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    Report 03.07.2017

    The market, adoption tracks, variables involved

    €110.00
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    Italian companies show greater maturity in approaching the Cloud compared to the past, but in what way are large companies and SMBs responding to the challenges and opportunities resulting from these solutions? What organizational and technologic changes are needed for Cloud migration? How is the offering supply chain evolving?
    Observatory Cloud Transformation
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    Infographics 02.03.2017

    Technologic and digital innovation for ever more SMART logistics

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    What are the main figures and scenarios of third party logistics in Italy? What are the new paradigms and services within the logistics offering? In the shift from multichannel to omnichannel, what are the possible logistics models and their integration with traditional channels? What are the evolution scenarios? Which technologic and digital innovations are changing the face of logistics today?
    Observatory Contract Logistics “Gino Marchet”
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    Infographics 01.20.2017

    Digital Retail in Italy: people, technologies, experiences

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    What is the level of digital maturity of Retail in Italy? Analysis of governance mechanisms and key figures of digital innovation among top Italian retailers. Evaluation of the digital innovation spread in back-end and front-end processes and of the level of omnichannel integration among top and medium-small Italian retailers. Study of customer experience innovation models and of the in-store customer journey.
    Observatory Digital Innovation in Retail
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