Digital Agenda

Work Team


The work of the Digital Agenda Observatory is geared towards providing help to decision-makers in the form of interpretive models and tools based upon sound evidence and to create an area for debate. Digital innovation is the opportunity to revisit several major topics that affect competitiveness in Italy (efficiency of the public sector, fight against tax evasion, support to development, etc.). As an independent, long-term and stable «place» of expertise, the Observatory provides the ground for establishing dialogue between the world of digital innovation and that of policies, governance and public administration.


The Observatory’’s work consists of:

  • field research involving key contacts in the world of companies and public authorities;
  • four focused workshops (one for each research thread) reserved for Observatory partners and delegates from the public and private sector of the Observatory Advisory Board with key representatives of the Political world, Government, central and local Public authorities with the participation of Antonio Samaritani (the General Director of AgID - the Agency for a Digital Italy), who will be attending all these events;
  • one public convention to present the findings of the research, with round table sessions and talks given by leading authorities from the public sector and the business world, to examine real situations of innovation and present our “Digital Agenda Awards”.
  • intense media communication of the outcome of our research.

Digital Agenda Awards

In order to encourage and circulate good practice in innovation, for the fourth year running, the Digital Agenda Observatory is sponsoring an initiative entitled  “Digital Agenda Awards” to support a culture of innovation in Italy and thereby generate a virtuous circle for sharing best practice and excellency.

Companies and public authorities that have been able to improve their business through digital technology will receive a prize awarded at the convention on the day when research findings are presented.


In a still unstable political context the Observatory aims at being a stable, unbiased point of reference capable of bringing the point of view of all these stakeholders to the political world’s attention and highlight the importance of digital development for the entire Country system. The ultimate goal is to try giving indications to the new government in order that all the efforts made over the years are not nullified.


With the 2018 Research the Observatory is focused on studying and exploring the following matters:

    • Delivery: in line with research conducted in previous years, the stream aims at completing the monitoring performed by DESI with a model that will help to identify action priorities. Research will focus on fine-tuning an extensive framework of indicators and benchmarking with other European Countries to identify what priorities should be pursued to improve Italy’s level of digitalization. Monitoring will also extend to implementing digitalization strategies at regional level and how they are aligned to the national-wide strategy.
    • Switch-off: the stream focuses on understanding how to implement effective switch-off strategies (from analog to digital) in delivering public services to citizens. Case studies will be conducted to identify the key variables to be considered and to estimate the benefits achieved by effective switch-off initiatives.
    • Offering: this stream of research aims at critically evaluating the adequacy of the digital innovation offer system targeting the Italian Public Sector. A sector survey has been planned to understand (i) the use of framework agreements to purchase digital technologies, (ii) criticalities encountered when interacting with the digital innovation offering and, (iii) an evaluation of the digital technologies offering. Case studies will also be conducted within companies of the digital technology offer ecosystem to understand products, services and offer modes, in addition to analyzing public agreements regarding specific technology solutions.


Another theme that will be examined more closely, also through an ad-hoc workshop is digital Governance in Italy, with international discussions aimed at understanding how digital technology is organized in other countries and by defining indications to transmit to the new Government.


Sponsorship opportunities

Every year more than 300 companies join the Digital Innovation Observatories activities, getting in touch with the corporate, institutional and academic decision makers

More Details

Partners and Sponsors

For further information, collaboration and support requests for the other researches of the Digital Agenda Observatory, please contact Luca Gastaldi (email:luca.gastaldi@polimi.it).