Digital Rethinking in Banking and Finance


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Responds to...

  • How is digital technology transforming banks?
  • How do banks deal with the Big Data Analytics challenge?
  • How does digital technology impact Asset Management?
  • What are the characteristics of Fintech startups?
  • What are Italian banks doing as regards Blockchain?


The challenges for the banking system are increasingly pressing, competition no longer comes only from historical banking competitors but also from major technology players and more recently emerged actors. Fintech startups, therefore, take on a primary role as either direct or potential competitors of traditional banking players, or in any case position themselves as complementary providers of solutions that are innovative and in some cases disruptive to today’s common ecosystem. To tackle the extended competition banking players today can leverage two important advantages: if there is no doubt that on one hand banks have historically been the keepers of account-holders’ firm trust and clients’ undisputed consultants, on the other they acquired a priceless wealth of information and pervasive customer knowledge in the longstanding relationship. Based on this and enabled by Big Data analysis techniques and methods, a traditional banking player can, for example, evaluate with greater speed and accuracy a client’s credit merit and even predict customer needs. Furthermore, digital technology can contribute to making processes more efficient and effective. Digital enabled process automation can drive considerable improvement in terms of operating efficiency, in line with regulatory challenges. Partially or entirely automating the investment process, for example, can allow the financial institute to position itself complementarily to its traditional offer. In some cases, digital innovation can be disruptive: this is the case of using the Blockchain also to the effect of offering services that are alternative and different from Bitcoin, the virtual currency that has made the specifically implemented technology famous.


  • Key questions
  • Introduction
  1. The future of finance has digital DNA
  2. Start-ups and APIs: opportunities for guiding digital transformation
  3. The value of financial big data is created internally
  4. From digital asset management to robo-advisors: a flourish of strategies and initiatives
  5. Blockchain: where are we now and where are we going?
  • Methodology notes
  • Digital Finance Observatory
  • Work Team
  • Research Supporters
  • School of Management